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Business, PR General

Carphone Warehouse listens

{ 7 Comments \ Tags: , \ May25 }
Carphone Warehouse listens Editor of NMK and blogger at twopointtouch, Ian Delaney recently received poor customer service from mobile phone supplier, Carphone Warehouse. Ian, who has used the company for around four years, was due a phone upgrade and was contacted by a ...
Europe, Global, PR General

Tracking the conversation globally and locally

{ Comments Off \ Tags: , \ Oct10 }
Tracking the conversation globally and locally It's been a little over two months since I began working at Edelman, London. These two months have flown by. Honest, I really don't know where the time has gone. But what I do know is that ...
PR General

Online brand monitoring takes time and effort

{ Comments Off \ Tags: , \ Aug16 }
Online brand monitoring takes time and effort You know, the technology in the online world is advancing at a ferocious speed. There's always a new fangled web ap that's being introduced that some PR folk will experiment with looking to fit into their day to day ...
PR General

The government is monitoring the value of blogs

{ Comments Off \ Tags: , \ May22 }
The government is monitoring the value of blogs I've just received an email from a gentleman named Barry Griffith who is a project manager at the Hansard Society. After a quick Google search I found the Hansard Society is "an independent educational charity which brings together MPs, ...

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