It was a great day out yesterday at the Don’t Panic Guide to Crisis Communications organised by Andy and Nicky Wake of Don’t Panic Projects. Eleven speakers all stressing the importance of effective communication in a crisis situation and all of whom had been at the forefront of some well-known disasters and news stories.
Strangeway Riots, IRA bombings, paedophilia, Harold Shipman and the Lockerbie disaster were just a few of the examples discussed by those who were at the heart of the communication in each case.
In fact, my bit on online crisis comms and effective online reputation management seemed quite insignificant to those who had dealt with political bombings, Britain’s worst serial killer, a passenger plane crash etc etc.
Here’s my presentation:
The presentations were insightful, the company was excellent and the food was delicious. It was really good meeting Andy, Nicky and Stuart again. Plus it was great to meet Richard Bailey and Andy Green for the first time too.
Cool.
Stephen is a communications consultant based out of the UK. You can connect with him on Twitter or check out his LinkedIn profile. | Email Stephen
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Andrew Wake
Online reputation management can never be described as insignificant and your presentation was fantastic!
Thanks ever so much for getting involved and we’d love you to join us for the London leg of the event. I will be in touch…
Andy
Rachel
I’ll second Andy’s comments – your presentation was fascinating and has inspired me to do some serious research into online rep management.
So thanks!
Ian Green
Hi Ya Fella,
I understand you and Andy G hit it off. And he said your presentation was a hit. Hope all is well. Simon C is now with your old Alma Mater. Stay in touch
Stephen
Hi Ian,
Yes, Andy and I had a small wager on .
He won, I lost.
Juny Lee
Hi, Stephen,
thanks for sharing your presentation materials. Actually, I had the presentation of “A Guide to Business Blog” and introduce some online crisis cases such as Kryptonite, Dell and JetBlue in the Business Blog Summit in Korea. It was the first event to discuss the possiblitiy of business blog in our country. Your blog post introducing JetBlue case was very helpful to show online crisis management utilizing social media. Visited just want to share my news with you. Cheers! From Korea